• How to place an order


    Download an order form

    Just download the latest order form/s for the brand/s you are interested in (please always check the date on the order form to make sure its the most upto date version)


    Accept the quote

    Kate will send you a written quote. Please check it and click to accept it if everything is correct and you want to go ahead.


    Pay invoice

    Kate will send you an invoice once you have accepted the quote. Payment is due before production unless special terms are arranged in advance. Once payment has been received your order will be placed and you will be given an approximate completion date.


    Await your shipment

    Kate will provide you with updates and send you tracking info as soon as your order is shipped.


    Receive your order

    Please check all packaging before signing 'proof of delivery', and then check the order. Inform Kate, within 2 working days of receipt of goods, if there are any issues with your order.